Alarm Monitoring
Monitoring packages across our product range
We provide 24/7 system monitoring for Fire Alarms, Intruder Alarms, CCTV, Energy and Biomass installations. Our solutions continuously monitor all alarm signals and respond immediately to activations, contacting emergency services and nominated keyholders to help protect your site.
Choosing experienced, qualified fire and security specialists helps ensure your systems remain reliable and effective.
CCTV Monitoring
CCTV monitoring allows your site to be visually verified through your CCTV system by a remote monitoring centre. Operating 24/7, it works in conjunction with your intruder alarm so that, when an activation occurs, trained operators can access live footage, assess the situation and take the appropriate action to protect your business.
Systems can also be configured with audio challenge, enabling operators to speak directly to individuals on site.
How CCTV monitoring works
- CCTV cameras monitor your site continuously
- An intruder triggers detectors, sending real‑time video to the monitoring centre
- Monitoring staff review footage and analyse the threat
- Audible warnings can be issued via on‑site speakers
- Activity is tracked live on screen
- Police or uniformed security partners are requested where required
CCTV monitoring provides round‑the‑clock visibility, rapid response and an effective deterrent against unauthorised access.
Intruder Alarm monitoring
While external sounders act as a visible deterrent, bell‑only alarms can be unheard or ignored. By connecting your intruder alarm system to our Alarm Receiving Centre (ARC), activations are professionally monitored and responded to 24/7.
When an alarm is triggered, trained monitoring staff assess the activation and take the appropriate action. This may include contacting nominated keyholders or requesting attendance from the police or fire brigade where required. A monitored system provides a level of protection that cannot be matched by a bell‑only alarm.
Benefits of intruder alarm monitoring
- Added peace of mind for property and business owners, including vacant premises
- Faster response to activations, helping minimise loss or damage
- Police and fire brigade call‑outs when required
- Helps meet insurance requirements, particularly for commercial sites
- Improved management and control of site activity
Monitored intruder alarms deliver reliable, round‑the‑clock protection for your property and assets.
Fire Monitoring
While external sounders act as a visible deterrent, bell‑only alarms can be In the event of a fire, every second matters when protecting people, property and business continuity. Fire alarm monitoring ensures rapid response by automatically transmitting alarm signals to an Alarm Receiving Centre (ARC) the moment an alarm is activated.
When a fire alarm sounds, a digital signal is immediately sent to the ARC, enabling trained operators to escalate the activation to the Fire and Rescue Service without delay. This fast escalation helps minimise risk, reduce damage and protect life.
Fire alarm monitoring provides 24/7 peace of mind, helping safeguard your business against loss of service, stock damage and operational disruption caused by fire.